More and more frequently, external managers are called in at short notice when changes need to be made in companies. Not only experience is needed for these demanding jobs

Listening very well, quickly gaining an overview, building trust - and then making initial decisions: When an interim manager starts work in a company, the expectations are very high, as is the anxiety among the workforce in most cases. This is because external managers often join the company at a time when major changes are imminent, such as the implementation of a programme to improve results or the digitalisation of certain processes.

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